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Oct 19 2018
Oct 19
Deirdre Habershaw2 min read

Oct 19, 2018

Today, more than 80% of people’s interactions with government take place online. Whether it’s starting a business or filing for unemployment, too many of these experiences are slow, confusing, or frustrating. That’s why the Commonwealth created Massachusetts Digital Service (Mass Digital) in the Executive Office of Technology and Security Services. Mass Digital is at the forefront of the state’s digital transformation. Its mission is to leverage the best technology and information available to make people’s interactions with state government fast, easy, and wicked awesome. There’s a lot of work to do, but we’re making quick progress.

Mass Digital worked with the new Department of Family and Medical Leave (DFML) to launch the Commonwealth’s first digitally native service: Paid Family and Medical Leave and PaidLeave.mass.gov. We’ve been on the front lines of the pandemic response, supporting the Department of Unemployment Assistance to create capabilities for multilingual unemployment claims (Unemployment.mass.gov) and doing content design to keep up with rapidly evolving pandemic unemployment benefits, and supporting the Department of Public Health and Command Center to launch the state’s vaccine preregistration system (VaccineSignUp.mass.gov).

If you want to work in a fast-paced agile environment, with a good work life balance, solving hard problems, working with cutting-edge technology, and making a difference in people’s lives, you should join Massachusetts Digital Service.

We are currently recruiting designers, researchers, and product managers. Here are links to open job postings:

If you are interested in working with us, please submit your resume here.

Check out more about hiring at the Executive Office of Technology and Security Services and submit your resume in order to be informed on roles as they become available.

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