National Rural Health Resource Center

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Our testing approach was two-fold, with one underlying question to answer: what is the most intuitive site structure for users?

Test #1: Top Task survey

During the Top Task survey, we had users rank a list of tasks we think they are trying to complete on the site, so that we have visibility into their priorities. The results from this survey informed a revised version of the navigation labels and structure, which we then tested in the following tree test. The survey was conducted via Google forms with existing Center audiences, aiming for 75+ completions.

We then used these audience-defined “top tasks” to inform the new information architecture, which we tested in our second test.

Test #2: IA tree test

During the tree testing of the Information Architecture, we stripped out any visuals and tested the outline of the menu structure. We began with a mailing list of about 2,500 people, split the list into two segments, and A/B tested the new proposed structure (Variant) vs. the current structure (Benchmark). Both trees were tested with the same tasks but using different labels and structure to see with which tree people could complete the tasks quicker and more successfully.

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About Drupal Sun

Drupal Sun is an Evolving Web project. It allows you to:

  • Do full-text search on all the articles in Drupal Planet (thanks to Apache Solr)
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  • View the entire article text inline, or in the context of the site where it was created

See the blog post at Evolving Web

Evolving Web